At Kleanskins, we are committed to delivering your order safely and as quickly as possible. Please read our shipping policy before placing your order.
Once your order has been dispatched, estimated delivery times are:
Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
Shipping fees are calculated at checkout based on your delivery location.
From time to time, Kleanskins may offer free shipping promotions, which will be announced on our website or social media pages.
Once your order has been shipped, you will receive a confirmation message with your tracking information (where available) so you can monitor your shipment.
Please ensure that your shipping address and contact information are accurate before completing your order.
Kleanskins is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
While we work with trusted shipping partners, delivery delays may occasionally occur.
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will investigate the shipment and assist you as quickly as possible.
If your order arrives damaged, please contact us within 48 hours of receiving your package. Include your order number and clear photos of the damaged item(s) and packaging so we can resolve the issue promptly.
If you have any questions regarding shipping or your order, please contact us through our E-mail support@kleanskins.com . We’re always happy to help.